Accessibility Statement

Updated: May 2020.


Wem Town Council has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

We want as many people as possible to be able to use this website. For example, that means you should be able to

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software

Accessibility on

Wem Town Council makes available the Free Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Wem Town Council to improve compliance with the Web Content Accessibility Guidelines (WCAG 2.1) Web Content Accessibility Guidelines (WCAG) 2.1 ( 

Enabling the Accessibility Menu

Wem Town Council's accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

How accessible this website  is

Some parts of this website may not be fully accessibile:

  • Some PDF documents may not be fully accessible to screen reader software
  • Some text and links may have poor colour contrast
  • Maps maybe difficult to navigate using screen reader software

How to request content in an accessible format

If you need information in a different format contact us and tell us:

The web address (URL) of the content

Your name and email address

The format you need

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think that we're not meeting accessibility requiremens, contact us using email

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Services (EASS)

Technical information about this website's accessibility

This council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibilty regulations 2018.

The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, Web Content Accessibility Guidelines (WCAG) 2.1 ( due to the non-compliance  and exemptions listed below.

Non-accessible content

We may have some scanned PDF documents on our website e.g our Annual Governance and Accountability Returns (AGARS). Scanned PDF documents do not comply with the Accessibility Regulations 2018 but these documents can be provided in an alternative format or on an alternative media, on request.

Disproportionate Burden

Not applicable.

Content that is not within the scope of the Accessibility Regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. 


Wem Town Council continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on this website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on this website or require assistance with any part of our site, please contact us and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue,have any questions or need assistance, please contact the Town Council Office on email